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  • Morris P

    LAKE CHARLES, LA | 2018 GMC 1500 Sierra
    Confirmed Service Review
    September 29, 2020
    Very satisfied
  • Daniel S

    LAKE CHARLES, LA | 2016 GMC 2500HD Sierra
    Confirmed Service Review
    September 29, 2020
    The two easiest grease zerts weren't greased. When they supposedly rotated my tires the pressure wasn't checked. I had 76 pounds in the front and 57 pounds in the rear tires. I'm wondering now if my oil was even changed! Did you change the oil filter? When I pay to have something done I expect to get my money's worth. This leaves a very bad taste in my mouth with the dealership.
  • Mary L

    LONGVILLE, LA | 2018 GMC Acadia
    Confirmed Service Review
    September 28, 2020
    I always get great service, pricey but quality.
  • Curtis K

    DERIDDER, LA | 2016 GMC 1500 Sierra
    Confirmed Service Review
    September 28, 2020
    They take great care of my wife every time she comes in.
  • Mark G

    LAKE CHARLES, LA | 2019 GMC 1500 Sierra
    Confirmed Service Review
    September 25, 2020
    Do to the facts we were only 3 weeks after a major hurricane and covid 19 the attention and service received at Billy Navarre was amazing
  • Conrad Z

    BELL CITY, LA | 2020 GMC 2500HD Sierra
    Confirmed Service Review
    September 24, 2020
    Brought my 2020 GMC 2500 AT4 in for service because my brakes were making a lot of noise. I was told that they needed to be replaced because they came defective from the factory. No big deal but the problem started when after 3 months I was never notified the parts came in. I had to call to see if the parts were in stock, I brought my truck in, and the brakes were replaced. Now the brake life percentage does not work. Also annoying that when I tried to schedule a maintenance oil change I was told by the lady on the phone that Billy Navarre GMC in Lake Charles does not do oil changes. What kind of "full service" dealership doesn't perform routine maintenance like oil changes? Not exactly professional grade service like the average consumer should expect, especially after buying a new flagship vehicle.
  • Evan C

    LAKE CHARLES, LA | 2020 GMC 1500 Sierra
    Confirmed Sales Review
    September 23, 2020
    Very happy with the experience. The day before I made the purchase I was unable to be at the dealership and my salesman answered all of my questions over the phone. My wife and kids were fed lunch and taken care of also.
  • Mark G

    DERIDDER, LA | 2019 GMC 1500 Sierra
    Confirmed Service Review
    August 25, 2020
    I enjoy the quickness in getting in and out of the shop
  • Gwen F

    LAKE CHARLES, LA | 2018 GMC Acadia
    Confirmed Service Review
    August 25, 2020
    Fast friendly service
  • Timothy C

    MERRYVILLE, LA | 2020 GMC 1500 Sierra
    Confirmed Service Review
    August 22, 2020
    It was fast an easy